PATIENT JOURNEY · مریض کا سفر
What actually happens when you come to Al Mualij — from your first message to your follow-up. No surprises, no pre-sold packages. If you are visiting a spine clinic Satellite Town for the first time, here is exactly what to expect.
پہلی ملاقات سے لے کر فالو اپ تک — ہر قدم واضح، ہر سوال کا جواب۔
1
Message the clinic on WhatsApp (+92 333 5166160) with your name, concern and preferred time.
2
The clinic reviews your condition, consultation mode and preferred slot against the day's schedule.
3
You receive a confirmed time by phone or WhatsApp. For clinic visits, please arrive 10 minutes early.
Bring these so your assessment is complete.
Any MRI, X-ray or lab reports you have.
A list of current medicines you take.
Clothing that allows movement assessment.
Write your questions down so nothing is forgotten.
Here is what happens at our spine clinic Satellite Town, in order.
We listen first: your pain, your history, your daily life.
Pulse (Nabz) and temperament (Mizaj) — your Unani constitution.
Spine, posture and movement, examined by hand.
Your MRI / X-ray and lab reports, reviewed with you in plain words.
A written recovery roadmap: what we will do, in what order, and what it involves. No treatment begins before you understand the plan.
After the first visit, your plan runs in sessions. Each visit is reviewed, your progress is measured, and the plan is adjusted as your structure improves. Follow-up visits track your recovery — and your plan changes as you do.
How long does a visit take? Session length is set at your assessment — it depends on your condition and the plan. The clinic confirms it with you when you book.
If you are outside Rawalpindi, choose an online consultation (video / WhatsApp). Online visits cover assessment, report review and diet/herbal planning. Hands-on treatments — Ilaj-bil-Yad, including Dalak, and Hijama — require a clinic visit.
Message the clinic on WhatsApp and we will confirm your time. Open every day, 10:00 AM – 9:00 PM.
